Local delivery

Future is here - own it!

To our friends and community,

Hope you are able to stay safe and making through this challenging time at your own pace. 


We will prevail, let’s be hopeful and embrace the change
We, along with our technology partners have been fortunate to support many local restaurants and other small businesses through this difficult time by offering software solutions to take online orders and provide delivery services like the big platforms but without paying their hefty fees.


It’s time to go online and own your digital future

This current crisis has pulled in 2030 in 2020 in terms of digital adoption for businesses. Remote work, online ordering and local delivery will be a common way of life going forward. 

What does it mean for your business?

It’s time to think hard and decide. How do you need to re-tool your business with more digital adoption so that you can thrive now and in the future. 

How to Start a Grocery Delivery Service on QuestTag

We hope everyone is staying safe during this COVID-19 crisis. 

With most of the world Staying-in-home, the need for home deliveries of food and groceries is obvious.

Many local businesses and community organizations are starting to do home deliveries in their local areas. Grocery delivery is becoming a very needed service now in every community.

I wanted to share with you how you can start a grocery delivery service with QuestTag. It’s super easy and you can set it up under 10 mins.

The main steps of managing a grocery delivery services are the followings:

  1. Take orders and enter them into a dispatch system:

    QuestTag offers an easy online ordering form for grocery delivery. Every account has access to these templated online ordering forms which are under “Online Order Forms” in the main menu.

    These are web forms come with sharable hyperlinks which you copy and connect to your website’s order button or share with people or businesses to send you orders.

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2. Set up Drivers in your dispatch system:

We have Driver Apps associated with Dispatch system called “QuestTag Delivery”. You can add drivers to your dispatch system and ask them to download our free App from the App Store or Google PlayStore.

Once they download the App and login with the credential they receive after you add them, they can start to work immediately. It takes less than a minute to add a driver.

Once they login to the App and “Go Online” dispatcher can see their current location on the map and also able to assign them orders. The orders have all the necessary information including pick up address, delivery address, item details and special instructions for the driver to complete the job.

3. See where the orders are on the map and dispatch them to drivers:

Once they “Go Online” you can see their current location on the map and assign them delivery orders. You can monitor progress in real time including their current location, status of the each of the orders - “picked up”, “on-the way” or “delivered”.

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See everything from one place

See pick up and delivery locations and driver’s real time location

3. Send Uber like real time tracking info to recipients via SMS and Email:

Once you assign orders to drivers, dispatcher can also see the ETA of each of the deliveries on dashboard, and send estimated ETA to recipients so that they know who is coming and when. Same experience like Uber or DoorDash.

4. Take Proof of Delivery and keep all digital records of deliveries:

Once the driver completes the delivery, they can take a photo proof of deliveries for record keeping purposes, especially important for contact-less delivery this days. Also, you will have all the records of deliveries with time stamps and details.

The only caveat is we don’t have a way to take payments in our system, you might need to have a payment App for taking payments for grocery deliveries. There are many providers of payment Apps including Square and others.

So, that’s about it. It’s really easy to start and manage without the hassle of phone calls, texts and spreadsheets.

If you have any questions, please send us an email at info[at]questtag.com. Thank you!

Staring a local delivery service during COVID-19 crisis

Dear Users and Friends:

Hope everyone is staying safe during this COVID-19 crisis.

I wanted to share few thoughts and resources with you if you are looking to start a delivery service in your area to serve affected local businesses and also help people in the process.

  1. Restaurant delivery (It’s not done yet!)

  2. Small Businesses (Small business deliveries) 

  3. Grocery Delivery (Needs are increasing everyday)

Restaurant Delivery: Start a restaurant centric delivery company. Charge commission free delivery fees. There are too many ways for restaurants to take online orders these days, but not many ways to deliver. 

We have partnerships/integrations in place with most of the online ordering platforms to bring orders in our dispatch system including ChowNow, Gloria Food, Grubhub and others. Here is a detail resource guide for you to consider: https://www.questtag.com/covid-19

Small Business Delivery: You can use our existing online order forms or create custom Google forms for businesses to send you their delivery orders. We are in the process of implementing payment for US and Canada based customers on order forms so that you can charge credit cards too during the order placement. The orders will come to your dispatch and you can run your delivery operations from there. 


Grocery Delivery: This will be a new business opportunity for many during this crisis to get grocery or farm items delivered to home. You can create your own ordering site with Shopify or other platforms, or use our existing forms or google forms for your local grocery store to send you orders. 

You can then manage everything from QuestTag dispatch dashboard and Driver App.

But please remember to practice safety best practices such as contact-less delivery and others measures if you choose to do it now. 

If you are interested to discuss more, please send us a quick note: info@questtag.com

Looking for new business idea? Use FREE software to start a delivery company

It's easy to start a local delivery company now in many cities around the world with the popularity of E-commerce everywhere. Deliver food, grocery or any parcel packages with QuestTag Delivery Management Software. It won’t cost anything to get started.

Here is a great step by step guide from Goshare. But you can start your own company too with our FREE dispatch and delivery tracking software. Let’s start today!

https://www.goshare.co/how-to-start-your-own-delivery-business/