COVID-19 Restaurant Survival Guide

Is your restaurant affected by the coronavirus shutdown and losing sales everyday?

You don’t have to shutdown or rely completely on third party services like GrubHub or DoorDash.

There is an alternate way. You can set up your own online ordering and delivery system. There are softwares (mostly from start ups) available with commission free affordable pricing.

In this way, you don’t have to loose out 25-30% commission on each sales, which can add up to thousands of dollars per month.

Imagine setting up your own Grubhub or DoorDash like system so that your regular customers can order online. There are two parts to it:

  • 1. Take orders and payment on the website. There are many options in the market which are very easy to set up. Some are as follows:

  • 2. Delivery dispatch system to manage deliveries. Like having your own Uber like system which also shows delivery ETA to customers. There are few software options available in the market for that too.

Every time a delivery order comes in, it goes to the dispatch system and then to drivers automatically. Drivers will have an App and they will get orders like DoorDash or Uber. Once they accept and start, it will send order tracking and ETA inforomation to customers with SMS and email.

It’s not 100% plug and play, may be a little bit of set up involved. But it does not take more than 2-3 hours to get things set up and get it going. That’s not too bad given the alternatives now.

We believe it is defiantly better if you can keep deliveries in-house, especially at this time of coronavirus epidemic.

It also helps to keep your restaurant staffs employed by doing delivery jobs.

It’s a difficult time for restaurants but we think this crisis will make restaurants stronger on the other side in terms of being less reliant on third party delivery services and take control of their online business.